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Lutheran Community Care (LCC) is one of Queensland’s largest providers of aged care, family services, disability services and hospital chaplaincy. We operate 25 services across urban and regional Queensland, employing more than 1000 staff, including several hundred devoted volunteers. It is our privilege to help thousands of Queenslanders every year. Our aged care services include retirement villages, nursing homes, community care and day respite. Our community services include support for the intellectually disabled, family support and counselling, life skills training, mediation, anger management, youth services and domestic crisis support. Our work is inspired by the belief that each and every one of our clients is someone special, loved by God and deserving of the best service we can offer.
Over 70 years of caring LCC’s roots can be traced back to 1935, when Salem Lutheran Rest Home in Toowoomba was opened as a furlough house for Lutheran missionaries working in Papua New Guinea. The opening of Salem was followed by the establishment of Tabeel Lutheran Rest Home at Laidley in 1954. Both of these early services were initiated and managed by local congregations. A new vision of service was conceived in 1966 when the two Lutheran Synods amalgamated and set up a welfare committee to extend services. Over the following decade, aged care services were established across south-east Queensland including at Woodridge, Kingaroy, Nundah, Caboolture, Bundaberg, Tallebudgera, Biloela and Gympie. A number of services for people with disabilities were also created at Southport, Woodridge, Gatton, Dalby and Nambour. Almost all of these services were initiated and driven by a local congregation, as a practical expression of Christ’s love. With the growing number and type of services, the responsibilities of the Welfare Committee expanded significantly and a full-time coordinator was appointed in 1986.
New structure for even better service By 1999, community expectations and the regulatory environment for community care were changing and the Lutheran Church of Australia Queensland District realised the need to create a more contemporary and consistent management structure to enable the individual services to continue their mission effectively in the future. Lutheran Community Care was established to guide and support the services with professional management, and to help them to offer the best standards of care when and where it is needed most. The services now report to the LCC Council through LCC’s Chief Executive Officer. Most LCC services are also supported locally by a Committee of Service. The move to this new structure has provided a sound corporate framework with clear policies, procedures, accountabilities and strong management systems. This enables the organisation to meet future challenges and make the most of opportunities to extend its mission and ministry to more Queenslanders. It also results in shared knowledge and efficiencies that continually raise the standards of the care we offer. LCC is guided by Christian values and is motivated by providing the best care for clients who need our help. All our operating surpluses are reinvested in to improve care and service for those who rely on us. Through the delivery of our services, we constantly strive to achieve our mission to Share Christian love with people, in a community of hope and give encouragement on their life’s journey. |
